Privacy Policy
Last updated: September 9, 2026
Introduction
This Privacy Policy explains how Ochre Vine Bistro & Bar collects, uses, and protects your personal information when you use our website or services. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in accordance with applicable privacy laws.
Information We Collect
We collect information that you provide directly to us when you:
- Submit inquiries through our contact forms
- Make reservations or book services
- Subscribe to communications
- Interact with our website
Personal Information
The types of personal information we may collect include:
- Name and contact details (email address)
- Service preferences and inquiry details
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Device information
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Process reservations and bookings
- Improve our services and website functionality
- Send you relevant information about our services (with your consent)
- Comply with legal obligations
- Protect against fraudulent or illegal activity
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- When required by law or to respond to legal processes
- To protect our rights, property, or safety, or that of others
- In connection with a business transaction such as a merger or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal data
- The right to correct inaccurate or incomplete data
- The right to request deletion of your data
- The right to object to or restrict certain processing
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ochre Vine Bistro & Bar
342 Granville Street
Vancouver, BC V6C 1T2
Canada
Email: [email protected]